This policy explains how Brickline SA collects and uses personal information on bricklinesa.co.za, in line with the Protection of Personal Information Act (POPIA).
What we collect
- Account and order details: name, phone number, email, delivery and billing address, order history.
- Payment is processed by Payfast; we do not store card numbers.
- Website usage data through cookies and analytics (Google Analytics, Google Ads and Meta tools), which you can decline in your browser.
- Messages you send us through forms, email, phone or WhatsApp.
Why we use it
To process and deliver orders, send order updates and invoices, respond to enquiries and quotes, prevent fraud, meet legal and tax obligations, and, where you have agreed, send occasional offers. We do not sell personal information.
Who we share it with
Delivery and courier partners (to deliver your order), Payfast (to process payment), our hosting and email providers, and authorities where the law requires it.
Retention and security
Order records are kept for 5 years for tax purposes. Information is stored on secured servers with access limited to staff who need it.
Your rights
You may ask what information we hold about you, ask us to correct or delete it, or object to marketing. Email . You may also complain to the Information Regulator of South Africa.
Cookies
We use essential cookies to run the cart and checkout, and optional analytics and advertising cookies. You can block optional cookies in your browser settings.